Help

Quick answers

  • Phone arrived? Plug it into a network port at your office (and power, if it came with an adapter). It sets itself up in a few minutes.
  • Moving a phone? Update that line's 911 address in your dashboard first. 911 sends the address on file.
  • Keeping your number? Forward it to your temporary number (your dashboard shows how), and don't cancel your current phone service until we email you that the move is done.
  • Power or internet down? The phones and 911 won't work until it's back. Use a mobile phone for emergencies.

Contact support

Or email helpdesk@itechplus.co, or call (321) 221-7117, 8am to 6pm ET, Monday to Friday.